Info
We keep things simple and direct. Every question, every concern — handled with care and without delay. There is no queue, no automated response. Just people who take this seriously.
hello@brandsandpieces.comFAQ
Only garments from approved brands are accepted. Each piece is reviewed individually for condition, design integrity, and long-term wearability. We do not list everything submitted — only what meets our standards.
We carry a curated selection of brands chosen for their design integrity and lasting quality — including labels such as Our Legacy, Filippa K, Hope, and Marimekko. The selection evolves, but the criteria remain the same.
Browse, purchase, and we handle the rest. The seller ships directly to you. Once you confirm receipt, the transaction is complete. If something isn't right, contact us within 7 days.
Create an account and list your pieces for review. We evaluate each submission individually before it goes live — not every piece is accepted. When a piece sells, you receive your payout after the buyer confirms delivery.
We do not offer returns as a standard. All sales are final unless the item significantly deviates from its description. If that happens, contact us immediately.
Email us at hello@brandsandpieces.com. We aim to respond within two business days.